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Install, service and track every unit.

Installations run as projects, service visits are booked and invoiced, and every unit carries its serial number and warranty date from the day it is fitted.

Five colleagues laughing around a table in a Cairo office
Unit SN-48211 under warrantySplit AC 2.25 ton · Ends March 2027

What gets in the way

The problems we hear most.

01

Warranty claims without proof

A customer says the unit is under warranty, and you cannot confirm when or where it was installed.

02

Installations over budget

Copper pipe, brackets and labor run past the quote, and the loss only shows at month end.

03

Summer peaks with no plan

In July every customer calls at once, and visits are assigned from a notebook.

How it works

A day in Prospera.

QuoteThe site survey becomes a quote with units, materials and installation labor.
InstallThe job runs as a project, with units and materials issued to it and their serial numbers recorded.
Hand overThe customer is invoiced, and each unit's warranty starts on its installation date.
ServiceLater visits are booked against the unit, and parts are charged or covered under warranty.

What is included

Everything you need, on one record.

  • Installations as projects with job costing
  • Serial numbers and warranty dates on each unit
  • Service visits scheduled as bookings
  • Parts and refrigerant stock by warehouse and van
  • Annual service contracts as recurring invoices
  • Service reminders to customers on WhatsApp
  • Landed cost on imported units
  • Warranty and service tickets with service levels

Good to know: Prospera does not do load calculations or connect to smart thermostats; it handles the sales, jobs, stock and service around them.

Questions

Asked by owners like you.

Can we tell if a repair is under warranty?

Look up the unit's serial number to see the customer, installation date and warranty end date before the technician sets out.

Can we see margin on installations?

Yes. Each installation runs as a project with job costing, so materials, labor and invoices show its margin.

Can we buy imported units in dollars?

Yes. Purchases can be made in foreign currency, and landed cost spreads freight and customs across the units.