Contracts, visits and parts on one record.

Maintenance contracts invoice on schedule, every visit is booked as a booking or work order, and spare parts used on site are drawn from stock and costed.

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Five colleagues laughing around a table in a Cairo office

Visit booked · Tower BQuarterly service · Contract MC-0312

What gets in the way

The problems we hear most.

Contracts that renew unbilled

Annual contracts roll over and visits continue, but the renewal invoice was never raised.

Parts used, never charged

Technicians take parts from the van, and you only notice when the shelf is empty.

No record of the work done

When a client disputes a visit, the only proof is a paper slip and a technician's memory.

The apps you would use

Built from Prospera apps, on one record.

AccountingIncluded CRMIncluded InventoryIncluded InvoicingIncluded HR and payrollIncluded HelpdeskIncluded

How it works

A day in Prospera.

ContractThe contract is set up with its visit frequency and a recurring invoice on the agreed cycle.

ScheduleVisits are booked for each technician and site, so the week's plan sits in one place.

On siteParts used on the visit are issued from the van or warehouse against the work order.

CloseParts and call-outs outside the contract are invoiced, and the visit stays on the client's history.

What is included

Everything you need, on one record.

Maintenance contracts as recurring invoices
Visits scheduled as bookings or work orders
Spare parts by warehouse, including technician vans
Serial numbers and warranty dates for equipment
Out-of-contract parts and call-outs invoiced
Technician payroll and attendance, with the free Employee Portal
Renewal follow-ups in the CRM pipeline
Client requests as tickets with service levels

Good to know: Prospera does not include GPS tracking or route planning for technicians; dispatchers plan routes in their usual map tools.

Questions

Asked by owners like you.

Can technicians update visits from a phone?

Technicians who update visits and issue parts need a user, and Prospera works in the phone's browser. Those who only need payslips and leave use the Employee Portal, free.

Can we track equipment under warranty?

Yes. Each unit you install or service can be recorded by serial number, with its warranty end date and service history.

Do you support several branches?

Yes. Branches, warehouses and vans are unlimited, with stock and visits reported by location.

Related business types

Cleaning companies Co-working spaces Dry cleaning and laundry Equipment rental HVAC services Business services All business types

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