Sales, serials and repairs in one place.

Every laptop and part sold by serial number, every warranty checked in seconds, and every repair tracked as a work order from drop-off to pickup. Counter, workshop and accounts share one record.

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A sales assistant helping a customer choose a laptop in a computer store

Serial checked, in warrantyLaptop · sold 14 Mar · 9 months left

What gets in the way

The problems we hear most.

Warranty claims you cannot verify

A customer returns a device and nobody can prove when, where or whether it was sold.

Repairs on sticky notes

Devices sit in the workshop with handwritten tags, and customers call repeatedly for updates.

Parts that vanish

Spare parts used in repairs are never charged or deducted, so stock and profit drift apart.

The apps you would use

Built from Prospera apps, on one record.

AccountingIncluded CRMIncluded Point of saleIncluded InventoryIncluded PurchasingIncluded HR and payrollIncluded

How it works

A day in Prospera.

SellingEach device is scanned by serial number at the till, so the sale, the customer and the warranty start date are linked.

Drop-offA repair is booked as a work order with the device serial, the fault and the customer's phone number.

WorkshopParts used on the repair come out of stock against the work order, and labor is added as a service line.

PickupThe customer pays for parts and labor at the till, and the repair history stays on the device serial.

What is included

Everything you need, on one record.

Serial number tracking from purchase to sale
Warranty dates checked against each serial
Repairs managed as work orders with status
Parts consumed on a repair deducted from stock
Custom builds sold as bundles of components
Supplier returns traced to the original serial
Business customers on quotes and credit terms
Technician commissions on completed repairs

Questions

Asked by owners like you.

Can I see which supplier a returned device came from?

Yes. The serial number links the device to its purchase receipt, so you can raise a return to the right supplier.

Can customers see repair status?

Your staff see status on each work order and can update customers by phone or message. With CRM, WhatsApp updates go from the same record.

Do repair parts affect my margins report?

Yes. Parts issued to a work order reduce stock at cost, so the repair's profit is calculated from real numbers.

Related business types

Clothing store Coffee shop Optical store Gaming and PlayStation cafe Jewelry store Mobile phone store Perfume shop Restaurant Retail store Stationery and bookshop Tailoring shop POS and retail All business types

See it with your own numbers.

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